The Fulfilment Ally: Eshopbox and the D2C Brand Boom

Introduction to Eshopbox

In the boom e-commerce environment in India, running operations across multiple channels of sales has emerged as the biggest challenge for retail companies. From order fulfillment to inventory management, shipping logistics to customer satisfaction—handling these complexities can make or break a business. That is exactly the challenge that Eshopbox, which was established in 2012, set out to address. Today, it is India's largest e-commerce accelerator platform that allows brands to "sell anywhere, deliver everywhere" with a frictionless solution.

Established by Ankush Ravaindra Karwa, Neeraj Choudhary, and Mayur Krushnakant Karwa, Eshopbox has evolved from a startup to an all-encompassing e-commerce operations powerhouse, supporting brands which we all trust and recognize.

Mayur Krushnakant Karwa, co-founder, Eshopbox

The Challenges of Eshopbox

India's new-gen brands are rewriting the retail playbook. They need to reach customers directly — on Amazon, Flipkart, Myntra, or their own website — rather than through large middlemen who take a cut. But direct selling brings a huge headache: who will stock, pack, and ship thousands of orders precisely and on time?

Enter Eshopbox, started by Abhishek and Anshul Mittal in 2015. The Mittal brothers realized early on that Indian D2C brands required something more than a warehouse — they required a clever, scalable fulfilment engine that could operate across all online channels, with no hassle.

Eshopbox created just that: a full-stack network of fulfilment driven by strong technology. Its platform synchronizes real-time inventory across Amazon, Flipkart, Shopify, and beyond so brands never oversell or run out of stock unexpectedly.

Financial Snapshot

Orders feed automatically to the closest Eshopbox fulfilment centre where a trained staff picks, packs, labels, and ships parcels at Amazon-like speed and precision. Returns? Eshopbox takes care of those as well for a seamless customer experience from start to finish.

Eshopbox today empowers 150+ high-growth D2C brands, fulfilling millions of monthly orders from 6 cutting-edge fulfilment centres in India. As of FY23, they achieved ₹46 crore in annual revenue, demonstrating their asset-light model is finely calibrated to India's direct selling boom.

Institutional Support and Future Prospects

Apart from logistics, Eshopbox is a brand's behind-the-scenes growth partner — providing data-driven insights, tailored packaging, and multi-channel support so founders can concentrate on products, not parcels.

In a world where customers expect speedy, seamless delivery, Eshopbox makes India's homegrown brands compete eyeball-to-eyeball with global majors — pleasing shoppers from large metros to the smallest pin codes.

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