Practo: Health at Your Fingertips
- vkb3670
- May 22
- 2 min read
Updated: May 25
In a country where booking doctor appointments often means long waits and last-minute cancellations, Practo stepped in with a digital solution. Founded in 2008, Practo is a pioneer in India’s health-tech space, offering users easy access to doctors, clinics, diagnostics, and even medicines—all through one app. While headquartered in Bangalore, its services span the entire nation, including Delhi NCR where healthcare demand is high and tech-savvy users dominate.
Practo was founded by Shashank ND and Abhinav Lal, both engineering graduates from NIT Surathkal. The idea came when Shashank struggled to access his father’s medical records for a second opinion. Realizing how unorganized healthcare communication was, they built Practo as a central digital platform to connect doctors and patients.
Core Services
Doctor Search & Booking: Practo allows users to search 100,000+ verified doctors across India, including specialists in Delhi.
Online Consultations: Over 25,000 doctors offer teleconsultation through the platform, with patients receiving advice from home.
Digital Prescriptions & Medical Records: All prescriptions, history, and reports are stored digitally for easy reference.
Diagnostics & Medicine Delivery: Practo partners with labs and pharmacies to offer test bookings and medicine delivery in major cities.
Delhi-Focused Reach
Delhi NCR is one of Practo’s largest markets:
Over 2.5 million users from Delhi have registered on Practo.
Top hospitals and individual clinics in Delhi use Practo Pro (its doctor-side app) for scheduling and patient management.
During the COVID-19 peak, Delhi saw a 5x surge in online consultations via Practo.
User Impact and Statistics
Practo handles over 30 million patient interactions annually.
It has helped save an average of 2 hours per consultation for Delhi patients through virtual visits.
Its mental health services saw a 200% growth in Delhi post-pandemic.
Challenges and the Road Ahead
Practo continues to face competition from newer players and struggles with keeping user engagement high after first consultations. It is now expanding into insurance integration and AI-driven diagnostics to improve long-term patient care and revenue.
Conclusion
Practo continues to be a powerful example of how digital platforms can simplify healthcare access in a complex system. With its reach and reliability, especially in urban hubs like Delhi, it’s paving the way for a future where healthcare is just a tap away.
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